Privacy Policy –

Effective Date: October 16, 2025
 Last Updated: October 16, 2025

  1. Introduction

This Privacy Policy describes how Reservoir Co. LLC and its affiliated nonprofit entity Reservoir Farms (collectively, "Reservoir," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://reservoir.co (the "Website") or use our services.

Contact Information:

  •       Company: Reservoir Co LLC
  •       Website: https://reservoir.co
  •       Email: contact@reservoir.co
  •   Address: 100 W Alisal St, PO Box 223, Salinas, 93901, United States
  1. Age Restrictions

Our Website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not provide any personal information on our Website. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

  1. Information We Collect

3.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us through forms on our Website, including but not limited to:

  •       Contact Information: Name, email address, phone number, company name, job title
  •       Business Information: Company revenue, investment amounts, funding stage, business description, industry sector
  •       Communication Data: Messages, inquiries, and other communications you send to us
  •       Profile Information: Any additional information you choose to provide in your profile or communications

3.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

  •       Device Information: IP address, browser type and version, operating system, device type
  •       Usage Data: Pages visited, time spent on pages, click data, referral sources
  •       Location Data: General geographic location based on IP address
  •       Technical Data: Screen resolution, language settings, time zone

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These include:

  •       Essential Cookies: Necessary for the Website to function properly
  •       Analytics Cookies: Help us understand how visitors use our Website
  •       Functionality Cookies: Remember your preferences and settings
  •       Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser, but disabling certain cookies may limit Website functionality.

3.4 Google reCAPTCHA

We use Google reCAPTCHA on our Website to protect against spam and abuse. Google reCAPTCHA collects information including:

  •       IP address
  •       Mouse movements and keyboard interactions
  •       Browser information and installed plugins
  •       Date and language settings
  •       Referrer URL
  •       Screen resolution
  •       Operating system information
  •       Cookies and similar identifiers

This information is processed by Google in accordance with Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). By using our Website, you consent to the processing of your data by Google reCAPTCHA as described.

  1. How We Use Your Information

We use the collected information for the following purposes:

  •       Service Delivery: To provide our incubator and investment services, process applications, and manage relationships with startups and partners
  •       Communication: To respond to inquiries, send updates about our programs, and provide customer support
  •       Business Operations: To analyze business opportunities, conduct due diligence, and make investment decisions
  •       Website Improvement: To understand how our Website is used and improve its functionality and content
  •       Marketing: To send newsletters, program announcements, and other promotional materials (with your consent where required)
  •       Legal Compliance: To comply with applicable laws, regulations, and legal processes
  •       Security: To protect against fraud, unauthorized access, and other security threats
  1. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal basis for processing your personal information includes:

  •       Consent: Where you have provided explicit consent for specific processing activities
  •       Legitimate Interests: For our business operations, improving services, and marketing (where not overridden by your privacy rights)
  •       Contractual Necessity: To provide services you have requested or to take steps toward entering into a contract
  •       Legal Obligation: To comply with applicable laws and regulations
  1. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  •       Website hosting and maintenance providers
  •       Email service providers
  •       Analytics providers
  •       Customer relationship management platforms
  •       Payment processors

6.2 Business Partners

We may share information with corporate partners, investors, and other entities in our network when relevant to our business services, including:

  •       Potential co-investors
  •       Industry partners
  •       Mentors and advisors
  •       Corporate development teams

6.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request, or to:

  •       Protect our rights, property, or safety
  •       Investigate potential violations of our terms of service
  •       Prevent fraud or security issues
  •       Comply with applicable legal obligations

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

  1. Data Security Disclaimer

IMPORTANT NOTICE: While we implement reasonable administrative, technical, and physical safeguards to protect your personal information, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.

YOU ACKNOWLEDGE AND AGREE THAT:

  •       No method of transmission over the internet or electronic storage is 100% secure
  •       We are not responsible for any unauthorized access, use, or disclosure of your personal information
  •       You provide personal information at your own risk
  •       We disclaim all liability for any security breaches or unauthorized access to your information
  •       You are responsible for maintaining the confidentiality of any login credentials

By using our Website and services, you acknowledge these risks and agree that we shall not be liable for any unauthorized access to or disclosure of your personal information.

  1. Data Retention

We retain your personal information for as long as necessary to:

  •       Fulfill the purposes outlined in this Privacy Policy
  •       Comply with our legal obligations
  •       Resolve disputes and enforce our agreements
  •       Maintain business records for operational purposes

Generally, we retain personal information for:

  •       Contact Information: 7 years after last interaction
  •       Business Information: 10 years for regulatory compliance
  •       Website Usage Data: 2 years
  •       Marketing Communications: Until you unsubscribe or object
  1. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 General Rights

  •       Access: Request copies of your personal information
  •       Correction: Request correction of inaccurate information
  •       Deletion: Request deletion of your personal information
  •       Restriction: Request limitation of processing activities
  •       Portability: Request transfer of your data to another organization
  •       Objection: Object to processing based on legitimate interests or for marketing purposes

9.2 California Residents (CCPA/CPRA)

California residents have additional rights including:

  •       Right to know what personal information is collected, used, shared, or sold
  •       Right to delete personal information
  •       Right to opt-out of the sale or sharing of personal information
  •       Right to correct inaccurate personal information
  •       Right to limit the use of sensitive personal information
  •       Right to non-discrimination for exercising privacy rights

9.3 European Residents (GDPR)

EU/EEA residents have additional rights including:

  •       Right to lodge complaints with supervisory authorities
  •       Right to withdraw consent at any time
  •       Right to object to automated decision-making

To exercise your rights, contact us at contact@reservoir.co.

  1. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. We implement appropriate safeguards to protect your personal information during such transfers.

  1. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our Website.

  1. Marketing Communications

If you have provided consent or where permitted by law, we may send you marketing communications about our services, programs, and industry insights. You may opt-out of marketing communications at any time by:

  •       Clicking unsubscribe links in emails
  •       Contacting us directly at contact@reservoir.co
  •       Updating your preferences in your account settings (if applicable)
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by:

  •       Posting the updated policy on our Website with a new "Last Updated" date
  •       Sending email notifications for significant changes (where we have your contact information)
  •       Providing prominent notice on our Website

Your continued use of our Website and services after any changes constitutes acceptance of the updated Privacy Policy.

  1. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Contact:

  •       Email: contact@reservoir.co
  •       Address: 100 W Alisal St, PO Box 223, Salinas, 93901, United States

European Users: If you are located in the European Economic Area and have concerns about our handling of your personal information, you may also contact your local data protection authority.

  1. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Note: This Privacy Policy incorporates Google reCAPTCHA terms and conditions and privacy policy as referenced in our website footer. By using our Website, you also agree to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).

Disclaimer: This privacy policy template is provided for informational purposes only and does not constitute legal advice. We recommend consulting with qualified legal counsel to ensure compliance with applicable laws and regulations specific to your business and jurisdiction.